MS
Miss S

1 reviews | Active since Sept 2012

31 Aug 2022, 21:30

Pending loan payout

I was approved for a loan on the 26th August and it's now end of the 31st the money is still not in my account.

I approved a De*****eck mandate, my credit now shows I have an account with them but still no money.

Reading the reviews on Hellopeter it's clear that this is not the first time that clients experience a delay in payouts.

I have a pressing matter that needs to be funded. Now I can't go to any other creditor as my affordability is now affected by the contract I have with Nifty...

Please help.

0
Replies (4)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply01 Sept 2022, 06:54
Official
  Thank you for getting in touch with us regarding your concern. 

We are looking into your case and will be in touch with you shortly. 

Kind Regards 

The Smartadvance Team 

Best regards,

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply01 Sept 2022, 09:59
Official
 Thank you for getting in touch regarding your complaint. Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.

Kind regards

The Smartadvance Team 

Best regards,

MS
Miss S's update01 Sept 2022, 22:22
Reviewer Update
Thank you Hennie for taking on my case.

The good news is that my issue has been resolved and money was paid into my account exactly a week after my first application.

The bad news is that I had to make noise on this platform to get it resolved.
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply02 Sept 2022, 07:25
Official
 Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The Smartadvance Team 

Best regards,