JD
Jeanene D

1 reviews | Active since Nov 2020

12 Nov 2020, 17:44

Payment delay

Excepted contract on 10/10/20 still no payout and I bank with fnb, contacted customer care no time or date stipulated for payout very dissapionted

0
Replies (4)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply12 Nov 2020, 17:52
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply12 Nov 2020, 18:07
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.

Kind regards

The Getbucks Team
JD
Jeanene D's update14 Nov 2020, 09:19
Reviewer Update
A complaints consultant called me on the 12/11/20 promising to keep me updated regarding the loan payout by the end of business on 13/11/20,still waiting ,all words no action,very dissapionted
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply17 Nov 2020, 19:37
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team