NM
Nonhlanhla M

1 reviews | Active since Dec 2017

06 Dec 2017, 08:46

payment cancelled

app**** for a loan with getbucks on the 01/12/2017 was told to wait for the payment as the loan was approved till today have not recived the money and only this morning i was told the payment failed and i need to re apply again as they need to cancel the existing loan.No one bothered to call me and explain this to me insted they kept telling me that i should wait it will reflect.please assist!

0
Replies (3)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply06 Dec 2017, 08:53
Official

Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team

Best regards,

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply06 Dec 2017, 12:04
Official

Thank you for getting in touch with us regarding your complaint.

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team

Best regards,

NM
Nonhlanhla M's update06 Dec 2017, 12:10
Reviewer Update
Thank you so much to Getbucks for the service they have offered with the query i have been trying to resolve in the past 5 days ...a special thanks to Mmmakarabo (live chat) gave me correct information and way forward and Sylvester (hello peter) on the speedy resolution to this matter.THANK YOU