Pathetic service

App**** for a loan on 19/08/2021. All checks were done and debicheck loaded on my account on 20/08/2021. Was told that the fund may take a bit longer paying from FNB to ABSA. On Monday afternoon 23/08/2021 I phoned to enquire as the fund were still not in my account. I was told that they are experiencing technical difficulties and that the fund are on it's way. It is now Wednesday afternoon 25/08/2021 and still nothing. The debit order is going off in two days time and still not paid out. When I requested the loan be cancelled I was told that it's not possible as it has already been processed. Now sitting with a looming debit date, no cash in my account and the point of taking the loan no longer applies. Most pathetic service I have ever received.