XS
XOLANI S

1 reviews | Active since Sept 2009

13 Sept 2019, 11:58

Pathetic Service

My mother app**** for a loan at Getbucks and she has been promised to be phoned the whole week and they keep claiming that they have high volumes of application, She is busy with a consultant named Welmar now on their live chat who just said "Good day" and after that she never rep**** to any of my Mom's chats, how is that for pathetic service but they are so quick to deduct on the deduction no questions asked.

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Replies (3)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply13 Sept 2019, 12:02
Official
Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply13 Sept 2019, 12:27
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved. 
 Kind Regards 

The GetBucks Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply18 Sept 2019, 09:06
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team