TL
Thamsanqa L

1 reviews | Active since Jan 2019

23 Apr 2019, 13:49

Pathetic service

Extremely Bad Service

I made an application for a loan on 18 April 2019. I was sent pillar to post, nagged my manager for employment letters that were required from me by GETBUCKS. unlike any other service providers, GetBucks will send you pillar to post requesting numerous documents only to decline you afterwards.

TOP TIP: If an applicant does not meet your requirements at first hand decline the application instead of requesting document after document, You only setting up yourselves for failure.

Your services and customer care is rather pathetic.

0
Replies (3)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply23 Apr 2019, 13:55
Official
 Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team 

Best regards,

TL
Thamsanqa L's update23 Apr 2019, 14:03
Reviewer Update
There is nothing to look into here. You serve people. your automated response are not doing you any justice.
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply23 Apr 2019, 15:17
Official
 Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team  

Best regards,