ST
Siya T

1 reviews | Active since May 2017

03 May 2017, 08:56

Pathetic Service

<p>I've probably wasted close R100 over airtime cost with this company. They put you on hold for minutes and when your call is next on the line, you just get an automated voicemail response. Their chat services are pathetic, they never reply to your emails, I've sent numerous callback requests only received an automated response claiming that a consultant will be in touch with me shortly but they never call you back. I understand the month end of April was filled with public holidays but you can't honestly expect me to believe that an EFT payment made on the 24th of April is still not reflecting

0
Replies (4)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply03 May 2017, 09:09
Official

Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply03 May 2017, 11:06
Official

Thank you for getting in touch with us regarding your complaint.

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team

ST
Siya T's update04 May 2017, 11:16
Reviewer Update

Thanks

ST
Siya T's update04 May 2017, 11:17
Reviewer Update

My issue was resolved, Thank you