YL
Yusuf L

1 reviews | Active since Nov 2018

12 Dec 2019, 11:58

PATHETIC GETBUCKS SERVICE

Pathetic service once again , app**** for a loan on tuesday the 3rd dec . it took a week of back and forth before i was approved on monday the 9th december 2019 . knowing the poor track record of getbucks i asked the lady Agnes how bad is their backlog , she informed me they wer paying out the loans from the 5th of December and i shud get my payout in no longer then 2 days . its now 4 days later and according to all the consultants they are doing manual payouts from the 5th still ???? 4 days later and you still on the 5th ? why is there never any issue wid collecting ???? only when we apply which is usually an emergency situation do we get these issues . throughout the year this is the same problem . POOR AND PATHETIC SERVICE !!!!!!

0
Replies (6)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply12 Dec 2019, 12:07
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team 

YL
Yusuf L's update12 Dec 2019, 12:09
Reviewer Update
what a bunch of ***** , you always say that but nothing happens nobody calls there's no progress , nobody can give an honest answer . tell the people the truth "sorry sir , half the country has defaulted on loans and we are unable to payout currently"
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply12 Dec 2019, 12:18
Official
Thank you for getting in touch with us regarding your query. 

We have been trying to get in touch with you to discuss the details of your case, but have not been able to reach you.

Please be so kind as to email us at *** to let us know what would be the most convenient time to contact you.

Kind Regards

The GetBucks Team
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply12 Dec 2019, 12:31
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

Kind Regards

The GetBucks Team
YL
Yusuf L's update12 Dec 2019, 12:34
Reviewer Update
i would like to thank hennie for the call i just received , after speaking to him i feel much better about the situation . communication is key in such situations and Hennie was king of communication . thank you sir .
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply31 Dec 2019, 10:50
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team