Pathetic client service - telling repeated lies.

Getbucks currently appear to have some serious business issues which they are trying hard hide by not communicating with their clients. I recently go a loan approved in 10th Oct and up to the time of writing this review, funds have still not being paid. I have called their customer service desk no less than five times since then. The most they can advise is that they are awaiting on feedback from the finance team. No specific answers have been forthcoming as their customer service agents have been given sp**** information before being sent to fend off the lions.

The business is short-term loans (Micro-Loans) fundamentally is meant to supply funds to clients in need. Normally these funds are required on a very urgent basis by the recipients. I find the behaviour of Getbucks Management deplorable. Should their serves have crashed (as the customers agents say after being cornered by the lies) this only demonstrates how risky their business model is. How can a business not have alternative back-up servers to it remains operational. It is my understanding that this business has not been running for close to two weeks (10 days).

Management kindly release statements instead of allowing loads of people to apply, while you know that you can't possibly fulfill their requests. That is just plain wrong - chasing short terms gains is the quickest way to destroy the support you enjoy from your client base such as myself.