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1 reviews | Active since Jan 2017

28 Sept 2021, 14:16

Paid of debt but not receiving a paid up letter now.

Paid off my account after a longer period because of lockdown now I'm struggling to get my paid up letter. Emails to them sending them proof of payment plus the settlement letters but Im still begging them for the paid up letter

0
Replies (3)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply28 Sept 2021, 16:30
Official
 Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The Smartadvance Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply28 Sept 2021, 17:54
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.

Kind regards

The Smartadvance Team

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply29 Sept 2021, 11:11
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The Smartadvance Team