OVERPAYMENT

Dear Michelle/Baizal<br> <br> As per my contract my debit orders were supposed to go off my account on the 27/12/2015. However, it been the 15th of December 2015, I paid an amount of R2500 on the 15/12/2015 thinking that would take care of my instalements for the month of December 2015. Once paid, I checked my account only you find that in addition to the R2500 that was paid my instalments had also been deducted.<br> <br> It is absurd that the debit orders had been loaded onto my account when it was specifically stated that it must go off on the 27th. Now, with the overpayment of R2500, I do not have sufficient funds for my other debit orders and payments to go off my account.<br> <br> Kindly refund my money as soon as possible.<br> <br> Your'll are always going on about credit scores and credit reports and now this stunt has been pulled. <br> <br> Kindly refund my money in the amount of R2500 today as I have other people to pay as well.<br> <br> I have spoken to Mbali, Bazil and Michelle with regards to this matter and have not been successful in addition they are unable to put me in contact with the refund department.<br> <br> Refund my money PLEASE!<br>