ZJ
Zodwa J

1 reviews | Active since Apr 2015

21 Nov 2022, 12:45

Over debited

I have been debited 4 times and the i have debited 2 times on the amount that has been settled but was never removed and also amounts that are not on my profile.

Sent collections an email but looks like they don't care. I would like my Money to be reversed back as i was over debited

0
Replies (7)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply21 Nov 2022, 12:53
Official
 Thank you for getting in touch with us regarding your concern. 

We are looking into your case and will be in touch with you shortly. 

Kind Regards 

The Smartadvance Team 
ZJ
Zodwa J's update21 Nov 2022, 12:57
Reviewer Update
mmmmm
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply21 Nov 2022, 13:08
Official
 Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.

Kind Regards

The Smartadvance Team 
ZJ
Zodwa J's update21 Nov 2022, 13:58
Reviewer Update
mmmmmmmmm
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply21 Nov 2022, 14:04
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.

Kind Regards

The Smartadvance Team 
ZJ
Zodwa J's update21 Nov 2022, 21:11
Reviewer Update
The is still X2 820.17 that were debited in September and October as it was settled internally.
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply22 Nov 2022, 08:04
Official
 Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.

Kind Regards

The Smartadvance Team