AB
Antonio B

1 reviews | Active since Nov 2018

21 Nov 2018, 10:56

Once again very disappointing service from Get Bucks....

I Really Appreciate this platform that Hello Peter has Provided, this is my second complaint in one week (Get Bucks Pull up your Sox) , after my complaint the first time I at least received a call- but seriously after waiting for almost 2 months for a refund it really becomes a issue- I have been spending money on phone calls and by now the data I used should exceed the amount of R503 that was overpaid and due to me. Once again its the principle of the matter and must admit that I urge Clients not to fall into the Get Bucks Trap- How can a Company Fail to pay out a Refund of only R503-00 and have you begging for a refund.

Nnana, the operator on the GETBUCKS CHAT has been promising me very day that Today the payment will be made.... "there is no time frame as to when will that be, we will hear from the accounts division when will the funds be released again before the end of today " NOW SHOULD I BE A HAPPY CLIENT??? yesterday there was a issue with their pay outs???

Once again very disappointing service from Get Bucks....

0
Replies (2)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply21 Nov 2018, 10:57
Official
 
Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team 
AB
Antonio B's update21 Nov 2018, 11:19
Reviewer Update
Good day GetBucks, Like your team did last week??? you still failed to resolve this query??? Every day there is an excuse, like there is a problem with pay outs, or it has been escalated ?? or your is your consultant going to call again, and promise that she will sort it out first thing on Monday- that was 2 days ago??? The service is very downgrading....