LS
LOURENS S

1 reviews | Active since Jun 2015

04 Jul 2019, 08:37

No service at Getbucks

Getbucks is a terrible loan provider ive app**** for a small loan of 2400 and submitted all my documents electronically because its the quickest and easiest way according to them and you will have you approval answer within 4 hours its been more than 3 days now and im still waiting for my approval answer every day for the past 3 days ive talked to the live support team to try and find out whats the hold up and everyday its the same answers "all your documents have been submitted and you will be contacted before day end to finalize your application" i cant call it bad service because there is no service i hade to apply at a different provider in the mean time and if i can advise anyone rather use wonga you'll get same day approval and most probably same day payout.

0
Replies (3)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply04 Jul 2019, 08:39
Official
 Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team 

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply04 Jul 2019, 08:55
Official
 Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team 

LS
LOURENS S's update04 Jul 2019, 10:17
Reviewer Update
Issue was finally resolved thanx to Hennie for calling me like 10min after the post and explained to me why it took so long and personal made sure it got finalized and paid out this morning Hennie what a champ