No Service

I have been a die hard client of getbucks, your service used to be very professional, swift and hassle free which is something rearly found in SA. However yesterday morning I settled all my loans with you, NEVER missed one payment, I got to the bank and the ref numbers emailed to me did not work so I used my ID number as ref. Phone your call centre probably about 5 times, sent 3 emails and went on to online chat and even sent the proof of payment to collections dep.<br> Not a single person can tell me if you have received my payments which is funny as it was a direct deposit into your account and should reflect straight away?<br> I would really like to stay a customer and apply for more loans it the future but suddenly there is no service at getbuck? Hello peter is the last place I wanted to get your attention but all other methods have failed.