1 reviews | Active since Jul 2015
No Response - Terrible Service - No Accountability
I sent a notification to Getbucks over a week ago to cancel the debit order on my account as it will be handed over for debt review.
I did not get ANY confirmation email to state that this has been actioned.
I then emailed again to make sure - once again no response.
Then last night the debit orders go off ANYWAY!!
I get told this morning to email someone by the name of Francois and then they will refund me....again NO RESPONSE.
Even after they received notification over a week ago!! I want my money back in my account TODAY!!
Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
Our consultant has been in contact with you regarding your complaint, and has satisfactorily resolved this for you. Again we apologise for the stress and inconvenience this has caused you, and we hope that you are reassured that you are a valuable customer of Getbucks.
Please don’t hesitate to contact us if there is anything further that we can do for you.
Kind regards
The GetBucks team
Our consultant has been in contact with you regarding your complaint, and has satisfactorily resolved this for you. Again we apologise for the stress and inconvenience this has caused you, and we hope that you are reassured that you are a valuable customer of Getbucks.
Please don’t hesitate to contact us if there is anything further that we can do for you.
Kind regards
The GetBucks team