DH
Dvid H

1 reviews | Active since Sept 2016

29 Dec 2020, 08:04

No Payout Luck, it's been a long week and/or days.

I app**** for a loan to give my son urgent medical attention and it was approved on the same day, today its been 6 days with no Payout, there has been escalating over n over still no luck

Is the Finance department really this bad? Is this a way to thank loyal customers? Seriously?

0
Replies (6)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply29 Dec 2020, 08:09
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team   
DH
Dvid H's update29 Dec 2020, 08:14
Reviewer Update
Thanks Lunga, please call back so we can finalise this - your line was cut off before we finished the call.
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply29 Dec 2020, 08:18
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.

Kind regards

The Getbucks Team
DH
Dvid H's update29 Dec 2020, 11:58
Reviewer Update
Hi Lunga, any updates?
DH
Dvid H's update29 Dec 2020, 12:36
Reviewer Update
Hi Lunga
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply30 Dec 2020, 12:56
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team