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Anrich R

1 reviews | Active since Nov 2022

26 Nov 2022, 08:31

No payout

App**** for a loan on Thursday got approved and accepted the debicheck yesterday was told 24 hours for payout no cash and no assistance from call center. Where is the cash as it is an emergency loan for a reason. As this is an emergency!

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Replies (10)
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Anrich R's update26 Nov 2022, 12:12
Reviewer Update
Still no response or assistance
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply26 Nov 2022, 12:49
Official
 Thank you for getting in touch with us regarding your concern. 

We are looking into your case and will be in touch with you shortly. 

Kind Regards 

The Smartadvance Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply26 Nov 2022, 12:54
Official
 Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.

Kind Regards

The Smartadvance Team 
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Anrich R's update26 Nov 2022, 12:59
Reviewer Update
Great they called to say that they have no idea when they will pay the money what part of emergency do you people not understand. I need to feed my kids and buy nappies but nope you guys just do this to everyone
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Anrich R's update28 Nov 2022, 07:35
Reviewer Update
It's now Monday morning and still no pay out while my kids have had nothing but bread for 3 days!!! Where is the money????
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Anrich R's update28 Nov 2022, 09:55
Reviewer Update
Yes still no assistance or money how pathetic
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Anrich R's update28 Nov 2022, 13:16
Reviewer Update
Is anyone going to give me any answers it's been 4 days and nothing??!!! No answering emails or calls
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Anrich R's update28 Nov 2022, 14:11
Reviewer Update
Nothing what a pathetic useless company that *****s people's money. It says I owe you money on my profile but you useless *********** people haven't even paid the loan out yet!!!!
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Anrich R's update28 Nov 2022, 16:19
Reviewer Update
And it's the end of day 4 and no money no call no email reply no response. My kids will have bread for a 4th day 😞
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply30 Nov 2022, 11:18
Official
Good day Anrich - I gave you a call to check on you if you have received your funds?

Regards 

The Smartadvance Team