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Phindile M

1 reviews | Active since May 2016

20 Nov 2020, 11:04

No payment

Im really not impressed with GetBuck, app**** for loan 7 days go and was approved and as per what they say I was supposed to get the funds within 24 hours but till now im still waiting for the funds. I followed up on Tuesday the 17/11/2020 and was told their finance dept. are busy with disbur*****ts nothing happened. Sent another email on the 18/11/2020 and was told they ran into another issue while they were trying to pay funds but my details will be forwarded to finance department to make urgent transfer nothing happened. Followed up again on the 19/11/2020 and was given the same story that urgent fund transfer will be done but im still seating her with no funds in my account.

So if you need emergency funds do not even think of going to GetBucks for help as they don't have any sense of urgency. Also this is not the 1st time i've gone through the same ordeal and they always give the same excuse of having technical issues with the bank. If you are a financial institution and work through the bank then your systems should be top class. What's funny is when they deducting their money from your bank account they are never late.

Im so disappointment.

Regards, Phindile

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Replies (4)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply20 Nov 2020, 11:09
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply20 Nov 2020, 12:06
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.

Kind regards

The Getbucks Team
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Phindile M's update20 Nov 2020, 13:37
Reviewer Update
Yes consultant was in touch but could not say when transfer will be done as he also didn't know but just promised to be in touch again tomorrow if the funds are not transferred. I'm just total defeated. GetBucks is just not a company someone can reply on.
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply23 Nov 2020, 08:39
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team