JH
Justin H

1 reviews | Active since Sept 2013

28 Apr 2017, 09:53

No one at the call centre during office hours

<p>I have tried calling 3 times selecting a different option each time and holding for no less than 5min each time just to get hold of someone, but the the automated system says that mailbox 1020 is on the phone and i need to leave a message and straight after that it says the mailbox is full and cant accept new messagesa and ends the call. I have tried selecting sales (no.1), Customer care (no.2) and accounts (no.3) and get the same response everytime.</p>

0
Replies (2)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply28 Apr 2017, 10:01
Official

Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply28 Apr 2017, 12:16
Official

Thank you for getting in touch with us regarding your complaint.

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team