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Bhekumuzi M

1 reviews | Active since Sept 2015

15 Sept 2015, 18:37

No disbur*****t

My loan was approved Monday morning before 9am and I was guaranteed the money would be disbursed within 2hrs. I called before close of business yesterday to check the status, the agent said they're experiencing technical difficulties and things should be sorted out soon.<br> <br> I called again during my lunch to find out and I was promised the money would be in before close of business today. Well needless to say I am still waiting.<br> <br> World class client service requires you to keep your clients in the loop. Not even an sms or email, a client shouldn't have to go out of their way and waste resources just to find out what the issue is. Unacceptable.

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Replies (1)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply15 Sept 2015, 18:47
Official
Hello Bexta91,

Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly

Kind Regards

The GetBucks Team