mP
mduduzi P
1 reviews | Active since Feb 2018
15 Feb 2018, 09:39
No Contact
Can some one please contact me. After almost a month i would like my application to be concluded. template messages on live chat are not working for me as i end up not answered.
Helpful (0)
Replies (2)0
Replies (2)
NiftyCredit - Powered by SmartAdvance's replyOfficial
15 Feb 2018, 09:40Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
Best regards,
NiftyCredit - Powered by SmartAdvance's reply15 Feb 2018, 09:40
Official
Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
Best regards,
mP
mduduzi P's updateReviewer Update
15 Feb 2018, 09:41Chat started on 15 Feb 2018, 06:29 AM (GMT+0)
(06:29:54) *** mduduzi joined the chat ***
(06:29:54) mduduzi: hello
(06:30:33) Customer Service: We apologize for keeping you waiting. Our operators are busy at the moment, please leave us a message with your email address and we'll get back to you shortly.
(06:30:35) *** Otlotleng joined the chat ***
(06:30:40) Otlotleng: Welcome to GetBucks! How can I assist you today?
(06:31:55) mduduzi: Hi there, can i please find out why does it say "verifying exsting loans" on my application 2 hours?
(06:32:55) Otlotleng: May I please have your ID number to investigate your request?
(06:33:03) mduduzi: 77**************
(06:35:52) Otlotleng: Please kindly note that we are experiencing a high volume of applications hence the delays. I will personally send your details to my sales team, who will contact you via phone or SMS. Apologies for the delays. If you any further questions please feel free to ask them alternatively you can close the chat.
(06:36:17) mduduzi: Hi there, can i please find out why does it say "verifying exsting loans" on my application 2 hours?
(06:36:34) mduduzi: PLease can you answer my question
(06:38:32) Otlotleng: Please kindly note that we are experiencing a high volume of applications hence the delays but application has been escalated
(06:39:22) mduduzi: what does it mean "verifying existing loans" ?
(06:40:18) Otlotleng: validating your affordability
(06:40:46) mduduzi: i dont have existing loans ?
(06:41:25) mduduzi: anyway nevermind. can you please ask Michelle to give me a call asap please 071*****8. Thanks
(06:41:45) Otlotleng: noted
(06:41:48) Otlotleng: Is there anything else I can assist you with?
(06:42:13) *** mduduzi left the chat ***
mP
mduduzi P's update15 Feb 2018, 09:41
Reviewer Update
Chat started on 15 Feb 2018, 06:29 AM (GMT+0)
(06:29:54) *** mduduzi joined the chat ***
(06:29:54) mduduzi: hello
(06:30:33) Customer Service: We apologize for keeping you waiting. Our operators are busy at the moment, please leave us a message with your email address and we'll get back to you shortly.
(06:30:35) *** Otlotleng joined the chat ***
(06:30:40) Otlotleng: Welcome to GetBucks! How can I assist you today?
(06:31:55) mduduzi: Hi there, can i please find out why does it say "verifying exsting loans" on my application 2 hours?
(06:32:55) Otlotleng: May I please have your ID number to investigate your request?
(06:33:03) mduduzi: 77**************
(06:35:52) Otlotleng: Please kindly note that we are experiencing a high volume of applications hence the delays. I will personally send your details to my sales team, who will contact you via phone or SMS. Apologies for the delays. If you any further questions please feel free to ask them alternatively you can close the chat.
(06:36:17) mduduzi: Hi there, can i please find out why does it say "verifying exsting loans" on my application 2 hours?
(06:36:34) mduduzi: PLease can you answer my question
(06:38:32) Otlotleng: Please kindly note that we are experiencing a high volume of applications hence the delays but application has been escalated
(06:39:22) mduduzi: what does it mean "verifying existing loans" ?
(06:40:18) Otlotleng: validating your affordability
(06:40:46) mduduzi: i dont have existing loans ?
(06:41:25) mduduzi: anyway nevermind. can you please ask Michelle to give me a call asap please 071*****8. Thanks
(06:41:45) Otlotleng: noted
(06:41:48) Otlotleng: Is there anything else I can assist you with?
(06:42:13) *** mduduzi left the chat ***