SM
Siphephelo M

1 reviews | Active since Oct 2014

15 Feb 2021, 11:17

Nifty / Getbucks ****** me R1743.79.

This company has become greedy and not trustworthy. ***** business practices. I settled my account with an amount of R2008.82 on the 22nd of January 2021. I felt relief as I no longer have to make further payments. Today, 15th of February I got a debit order of R1743.79 from my account. I made a query online and Malebo confirmed to me that I no longer have an account with them. She failed to assist me as she couldnt tell me what the debit is for? I have been ****** a total amount of R1743,79 and now I cant make further payments on other accounts including Vodacom, Multichoice and Tracker. This is all because of Getbucks / Nifty

0
Replies (5)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply15 Feb 2021, 11:45
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The Smart advance Team
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply15 Feb 2021, 11:58
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.

Kind regards

The Smart advance Team 
SM
Siphephelo M's update16 Feb 2021, 08:30
Reviewer Update
An update on this review.
My money has not been refunded as promised. Other debit orders have gone through and found no money in my account. I have a huge negative balance on my account and I have been penalised harshly by bank charges.
Do I deserve this?
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply17 Feb 2021, 16:56
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The Smart advance Team
SM
Siphephelo M's update17 Feb 2021, 16:58
Reviewer Update
An update:
I have finally received my refund. They contacted me today to confirm the receipt of the refund. I'm thankful that they responded in a satisfying manner. I was really worried.