SJvV
Sarel Jansen van Vuuren
1 reviews | Active since Oct 2022
08 Feb 2023, 12:24
Nifty credit/smartadvance not updating credit profile progressively
Be careful of this place. You pay your account in good faith but they DO NOT update the received payments on your credit profile reflecting thus false information!!
Institutions are quick to update negative stuff on profiles but when it comes to progressive updates on the amount due then it is shown reflecting false info...
Also if account is fully paid, if you dont check for account being in a minus thus overcharged if you dont ask for refund it will also not happen
Helpful (0)
Replies (5)0
Replies (5)
NiftyCredit - Powered by SmartAdvance's replyOfficial
08 Feb 2023, 16:01Thank you for getting in touch with us regarding your concern.
We are looking into your case and will be in touch with you shortly.
Kind Regards
The Smartadvance Team
NiftyCredit - Powered by SmartAdvance's reply08 Feb 2023, 16:01
Official
Thank you for getting in touch with us regarding your concern.
We are looking into your case and will be in touch with you shortly.
Kind Regards
The Smartadvance Team
SJvV
Sarel Jansen van Vuuren's updateReviewer Update
08 Feb 2023, 16:37Thanks for the template answer.
This is the same answer given on this platform and also no solution was given or done for any client regarding this reported matter
Answers and replies and outcomes are all in this public domain so it is time to solve issues now!!!
This is the same answer given on this platform and also no solution was given or done for any client regarding this reported matter
Answers and replies and outcomes are all in this public domain so it is time to solve issues now!!!
SJvV
Sarel Jansen van Vuuren's update08 Feb 2023, 16:37
Reviewer Update
Thanks for the template answer.
This is the same answer given on this platform and also no solution was given or done for any client regarding this reported matter
Answers and replies and outcomes are all in this public domain so it is time to solve issues now!!!
This is the same answer given on this platform and also no solution was given or done for any client regarding this reported matter
Answers and replies and outcomes are all in this public domain so it is time to solve issues now!!!
NiftyCredit - Powered by SmartAdvance's replyOfficial
08 Feb 2023, 16:54Thank you for getting in touch with us regarding your complaint.
Our consultant has been trying to get in touch with you to discuss the details on your case,.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The Smartadvance Team
NiftyCredit - Powered by SmartAdvance's reply08 Feb 2023, 16:54
Official
Thank you for getting in touch with us regarding your complaint.
Our consultant has been trying to get in touch with you to discuss the details on your case,.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The Smartadvance Team
SJvV
Sarel Jansen van Vuuren's updateReviewer Update
08 Feb 2023, 17:11The phone rang once, I am not going to run out my airtime to go through switchboard holding on indefinitely.
I escalated matters as I will not be a victim of empty promises by you guys as plenty other complainants on Hello Peter
I escalated matters as I will not be a victim of empty promises by you guys as plenty other complainants on Hello Peter
SJvV
Sarel Jansen van Vuuren's update08 Feb 2023, 17:11
Reviewer Update
The phone rang once, I am not going to run out my airtime to go through switchboard holding on indefinitely.
I escalated matters as I will not be a victim of empty promises by you guys as plenty other complainants on Hello Peter
I escalated matters as I will not be a victim of empty promises by you guys as plenty other complainants on Hello Peter
NiftyCredit - Powered by SmartAdvance's replyOfficial
09 Feb 2023, 09:08Thank you for getting in touch with us regarding your complaint.
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The Smartadvance Team
NiftyCredit - Powered by SmartAdvance's reply09 Feb 2023, 09:08
Official
Thank you for getting in touch with us regarding your complaint.
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The Smartadvance Team