nS
natasha S
1 reviews | Active since Oct 2018
12 Sept 2022, 09:19
Nifty credit
App**** for loan, got approved, confirmed debit check and still no funds. Been sending emails and no reply, try phoning and call is ended?? The reason for a loan is that you have an urgent matter to attend to and this is causing huge delays and inconvenience. When repaying a loan they don't wait for the money but yet you have to beg with no success
Helpful (0)
Replies (14)0
Replies (14)
NiftyCredit - Powered by SmartAdvance's replyOfficial
12 Sept 2022, 09:26 Thank you for getting in touch with us regarding your concern.
We are looking into your case and will be in touch with you shortly.
Kind Regards
The Smartadvance Team
We are looking into your case and will be in touch with you shortly.
Kind Regards
The Smartadvance Team
Best regards,
NiftyCredit - Powered by SmartAdvance's reply12 Sept 2022, 09:26
Official
Thank you for getting in touch with us regarding your concern.
We are looking into your case and will be in touch with you shortly.
Kind Regards
The Smartadvance Team
We are looking into your case and will be in touch with you shortly.
Kind Regards
The Smartadvance Team
Best regards,
nS
natasha S's updateReviewer Update
12 Sept 2022, 11:51Thanks for the reply, received an email stating an agent will call me between 11 and 12, I am still waiting and still
nS
natasha S's update12 Sept 2022, 11:51
Reviewer Update
Thanks for the reply, received an email stating an agent will call me between 11 and 12, I am still waiting and still
NiftyCredit - Powered by SmartAdvance's replyOfficial
12 Sept 2022, 12:34 Thank you for getting in touch regarding your complaint.
Our consultant has been in touch with you and will continue to assist you until your situation is satisfactorily resolved.
We apologize for any frustration this has caused you.
Kind Regards
The Smartadvance Team
Our consultant has been in touch with you and will continue to assist you until your situation is satisfactorily resolved.
We apologize for any frustration this has caused you.
Kind Regards
The Smartadvance Team
Best regards,
NiftyCredit - Powered by SmartAdvance's reply12 Sept 2022, 12:34
Official
Thank you for getting in touch regarding your complaint.
Our consultant has been in touch with you and will continue to assist you until your situation is satisfactorily resolved.
We apologize for any frustration this has caused you.
Kind Regards
The Smartadvance Team
Our consultant has been in touch with you and will continue to assist you until your situation is satisfactorily resolved.
We apologize for any frustration this has caused you.
Kind Regards
The Smartadvance Team
Best regards,
nS
natasha S's updateReviewer Update
12 Sept 2022, 13:40Read the reviews and the issues are all the same. Finance department? What the consultant told me on Saturday and what another consultant told me today not the same. The consultant advised she will escalate this and get back. Sent follow up email and still waiting a reply or funds. Clearly the word urgent does not mean anything
nS
natasha S's update12 Sept 2022, 13:40
Reviewer Update
Read the reviews and the issues are all the same. Finance department? What the consultant told me on Saturday and what another consultant told me today not the same. The consultant advised she will escalate this and get back. Sent follow up email and still waiting a reply or funds. Clearly the word urgent does not mean anything
nS
natasha S's updateReviewer Update
12 Sept 2022, 14:39Is anyone going to get back to me?
nS
natasha S's update12 Sept 2022, 14:39
Reviewer Update
Is anyone going to get back to me?
NiftyCredit - Powered by SmartAdvance's replyOfficial
12 Sept 2022, 16:33 Your details have been escalated to the finance team for an urgent payment and we have requested that the proof of payment please be sent to you as soon as the payment has been made.
kind regards
The Smartadvance Team
kind regards
The Smartadvance Team
Best regards,
NiftyCredit - Powered by SmartAdvance's reply12 Sept 2022, 16:33
Official
Your details have been escalated to the finance team for an urgent payment and we have requested that the proof of payment please be sent to you as soon as the payment has been made.
kind regards
The Smartadvance Team
kind regards
The Smartadvance Team
Best regards,
nS
natasha S's updateReviewer Update
13 Sept 2022, 13:02Day 5, still no funds and no replies to all my emails today. The money is needed for an urgent medical matter. I will contact my bank and have debit order removed , remove the loan from my profile
nS
natasha S's update13 Sept 2022, 13:02
Reviewer Update
Day 5, still no funds and no replies to all my emails today. The money is needed for an urgent medical matter. I will contact my bank and have debit order removed , remove the loan from my profile
NiftyCredit - Powered by SmartAdvance's replyOfficial
13 Sept 2022, 15:22Good Day Natasha, we sincerely apologies for the delay and one of our Consultants will contact you shortly
The Smartadvance Team
The Smartadvance Team
Best regards,
NiftyCredit - Powered by SmartAdvance's reply13 Sept 2022, 15:22
Official
Good Day Natasha, we sincerely apologies for the delay and one of our Consultants will contact you shortly
The Smartadvance Team
The Smartadvance Team
Best regards,
nS
natasha S's updateReviewer Update
13 Sept 2022, 16:09Still no call and yes still no funds
nS
natasha S's update13 Sept 2022, 16:09
Reviewer Update
Still no call and yes still no funds
nS
natasha S's updateReviewer Update
14 Sept 2022, 12:12Henrietta please would you be so kind to give me a call
nS
natasha S's update14 Sept 2022, 12:12
Reviewer Update
Henrietta please would you be so kind to give me a call
nS
natasha S's updateReviewer Update
14 Sept 2022, 12:12Hennie
nS
natasha S's update14 Sept 2022, 12:12
Reviewer Update
Hennie
NiftyCredit - Powered by SmartAdvance's replyOfficial
14 Sept 2022, 12:43Good day Natasha
With regards to our telephone conversation
Kindly note that we will handle your request as very high importance. We do want to assure you our valued Customer is satisfied with our customer service and your request/enquiries being resolved.
The Smartadvance Team
With regards to our telephone conversation
Kindly note that we will handle your request as very high importance. We do want to assure you our valued Customer is satisfied with our customer service and your request/enquiries being resolved.
The Smartadvance Team
Best regards,
NiftyCredit - Powered by SmartAdvance's reply14 Sept 2022, 12:43
Official
Good day Natasha
With regards to our telephone conversation
Kindly note that we will handle your request as very high importance. We do want to assure you our valued Customer is satisfied with our customer service and your request/enquiries being resolved.
The Smartadvance Team
With regards to our telephone conversation
Kindly note that we will handle your request as very high importance. We do want to assure you our valued Customer is satisfied with our customer service and your request/enquiries being resolved.
The Smartadvance Team
Best regards,
nS
natasha S's updateReviewer Update
15 Sept 2022, 08:25Joanna, thank you so much for your kindness, compassion and assistance
nS
natasha S's update15 Sept 2022, 08:25
Reviewer Update
Joanna, thank you so much for your kindness, compassion and assistance
NiftyCredit - Powered by SmartAdvance's replyOfficial
15 Sept 2022, 12:28Good day Natasha - Thank you so much for you patience and understanding even though you had a sick child. And we apologies once more for any inconvenience cost to you. Enjoy your day!!!
Best regards,
NiftyCredit - Powered by SmartAdvance's reply15 Sept 2022, 12:28
Official
Good day Natasha - Thank you so much for you patience and understanding even though you had a sick child. And we apologies once more for any inconvenience cost to you. Enjoy your day!!!
Best regards,