CH
Cara H

1 reviews | Active since Jan 2018

30 Oct 2018, 08:58

NEVER USE GETBUCKS EVER!!!

On the 16th of Oct 18 - I needed a cash loan as we had a terrible incident within our family and needed that cash urgently.

Getbucks had some backlog and they advised that id receive my funds within 48 hours, i waited 48 hours - i then called them and asked where my funds are and they advised 48 hours maam.

I gave them the benefit of the doubt and waited a day or two further, by then the family member had already passed away. and it was too late.

I requested an immediate cancellation and the removal of the loan, they kept telling me it will be " referred" every day since iv begged and pleaded for them to remove this off my name and profile.

still to this day the loanis loaded on my name and is on the ITC as an account in arrears.

I have since begged and pleaded every day and they have failed to remove this loan off my name! I did not receive the funds and my Credit profile is now in the negative and I feel helpless.

NEVER USE GETBUCKS EVER!!!!

0
Replies (3)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply30 Oct 2018, 09:05
Official
 Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team 

Best regards,

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply01 Nov 2018, 12:12
Official
 Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team 

Best regards,

CH
Cara H's update02 Nov 2018, 11:07
Reviewer Update
Thank you - Getbucks have successfully assisted in fixing this issue