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Ncebakazi N

1 reviews | Active since Dec 2018

07 Jan 2020, 11:23

Negative listing - Getbucks

1. I am the adult female, residing in Pretoria. 2. The facts deposed to in this affidavit are true and within my personal knowledge or derived from documentation at my disposal, unless stated otherwise or the contrary appears from the context. 3. I depose to this affidavit in order to explain the circumstances, which led to my credit record being listed as negative. 4. In or around 30 August 2018, I requested a Credit Rating institution called Xpert Decision Systems (“XDS”) to forward me with my consumer credit report for the purposes of ascertaining my credit worthiness. 5. To my surprise – the report reflected a ***** incident next to my ID numbers. Thus, the report reflects that – “My ID No. was found in ***** database and listed on SAFPS as a ***** incident”. Put simply, it alleges that I was involved in a ***** incident. 6. I confirm that I never sent incorrect or inaccurate information, including false documentation to a company trading as GETBUCKS. Neither was I involved in any ********** activities. I am a law-abiding citizen who lives a decent and honest lifestyle. I am married with 2 minor children. 7. The circumstances which led to the issuing of such false information or documentation is unknown to me up to this day. I did not grant permission to any person to do so. I can only speculate that some ************ ******** accessed my gmail account on google and used the details thereon to commit acts of *****. On the 10 September 2018 I have since requested for proof (from Michelle Janse van Rensburg who is employed by Getbucks) of the ********** documents that were submitted which I have not received that proof until this day. This is a case of ********** Identification and for some strange reason I have never lost my I.D document not even once. 8. Given the above, I have opened a ******** case of *****, including theft and ******** dissemination of private information and instructed the South African Police Services to conduct the necessary investigation in order to bring the perpetrators to book. 9. I am highly prejudiced by this negative report in that I am unable to obtain credit from reputable credit providers. I was not afforded an opportunity to state my side of the story so as to clear my name. 10. This can also have negative implications on my career on the basis that my career is founded on honesty, ethics and integrity. 11. Under those circumstances, I request GETBACKS to consent to clearing my name by removing such a negative listing or report.

I am quite keen to submit myself to investigation or questioning by the relevant law enforcement agencies.

0
Replies (4)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply07 Jan 2020, 11:28
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team 

Best regards,

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply07 Jan 2020, 12:08
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

Kind Regards

The GetBucks Team

Best regards,

NN
Ncebakazi N's update22 Jan 2020, 18:20
Reviewer Update
My query is not satisfactory resolved as I was never given a chance to defend myself. Getbucks is refusing to treat my case as a ********** case. It was easy for them to instruct SAFPS to block my I'd as ********** incident the same company that instructed safps is refusing to assist.
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply11 Mar 2020, 11:35
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team

Best regards,