1 reviews | Active since Oct 2013
Multiple instances of debit orders prior pay day.
I have had multiple instances where GetBucks has debited my bank account prior to my pay day. Despite raising this with them and getting assurances that the problem is resolved and this will not happen again I have again had the payment go off early. Having received a call from my bank I raised this with GetBucks prior to the debit order going through my bank account and received assurance that they had recalled the debit order and reinstated on the correct date. The debit order still went through, three days before my pay day.<br> <br> Not only is this in breach of contract, GetBucks also refuses to accept any liability for either the effect on an individuals credit record or bank charges related to the returned debit orders unless your bank shows the charges on a line basis. <br> <br> I have had the feedback from GetBucks staff that they are an IT company and sometimes things go wrong with IT systems. I was under the impression that they were a Responsible Lender registered with the NCR. Their excuses are absolutely not acceptable.
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The GetBucks Team
Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly
Kind Regards
The GetBucks Team
