Most unsatisfactory service

<p>I signed up for monthly credit reports on the 31st Aug 2016. Getbucks debited money out of my bank account but have never sent me a credit report. I called the call centre speaking to numerous agents about my problem. they said that they will send it on the day that I called. I called over 20 times almost everyday in the month of October when one of the agents told me to send them a mail via ********** . so I did . one of the agents Sylvester King responded and told me that the matter will be resloved. it's been over a week that he sent an email. I called in 3 days ago and gave in my ID number and the agent told me they will foward my concern to him. however no response. I called today and another agent said he will foward the concern to Mr. King. When will I get this matter resolved ? I'm giving this problem 3 more days before I contact my lawyers and willing to publicly deal with this matter </p>