TI
Tamzyn I

1 reviews | Active since Oct 2010

28 Aug 2019, 15:00

misleading on immediate approval and payout

Very disappointed and bad experience as a 1st time client. I went for the loan as it stated same day approval and payout. The process took almost 2 days. I then got a call, text and email confirmation of approval. In the text it stated that absa and capitec will have delays with payout. However here I am still waiting and now told the are having technical issues with payouts. This is unacceptable as I took this loan for an emergency and here I am still in the same predicament. I bet come 1st payment I can't state I'm having technical issues with my bank..

0
Replies (3)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply28 Aug 2019, 15:06
Official
 Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team 

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply28 Aug 2019, 15:17
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved. 

Kind Regards 

The GetBucks Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply02 Oct 2019, 11:41
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team