RC
Rene C

1 reviews | Active since Aug 2010

11 Nov 2020, 08:48

Making me feel utterly helpless

Loan approved dd 4/11 but still no payment. Looking through Hellopeter I see people's been having trouble with payments since beginning October. How can they approve loans when they know there are issues? When I apply for a loan with Getbucks it's because I need money urgently. At no time did they warn me that there could be such a long delay in payment and at no time did they alert me of the situation and when I contact them for clarification I only get a generic answer everytime.

0
Replies (7)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply11 Nov 2020, 08:50
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team

Best regards,

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply11 Nov 2020, 08:56
Official
Thank you for getting in touch with us regarding your query. 

We have been trying to get in touch with you to discuss the details of your case, but have not been able to reach you.

Please be so kind as to email us at *** to let us know what would be the most convenient time to contact you.

Kind Regards

The GetBucks Team

Best regards,

RC
Rene C's update11 Nov 2020, 10:07
Reviewer Update
One call and then you pass the buck. Call me again please. But only if you have a new answer to the generic one you've been giving me.
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply11 Nov 2020, 11:10
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.

Kind regards

The Getbucks Team

Best regards,

RC
Rene C's update11 Nov 2020, 11:54
Reviewer Update
Thank you for your communication. It really really helps to have more details on what is going on. It is the uncer*****y that gets to a person. Thank you.
RC
Rene C's update11 Nov 2020, 18:21
Reviewer Update
Thank you Lunga Nxumalo and co for the proof of payment. Promise made, promise kept. I really appreciate it. Thank you
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply17 Nov 2020, 11:21
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team

Best regards,