MR
Mac R
1 reviews | Active since Aug 2019
22 Aug 2019, 12:12
Loyal but dissapointed Customer
This is now the second time I have to resort to make use of hellopeter to get what is advertised by getbucks. I app**** for a loan, was approved but due to technical issues I must wait for an undisclosed time for my funds to reflect in my account. Why do GB not inform applicants about their technical issues before approving loans as most of us need the cash within the hour as they advertise. GB has always been there when I needed quick cash and I never missed a payment but it looks like I will have to find another service provider.
Helpful (0)
Replies (5)0
Replies (5)
NiftyCredit - Powered by SmartAdvance's replyOfficial
22 Aug 2019, 12:18 Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
NiftyCredit - Powered by SmartAdvance's reply22 Aug 2019, 12:18
Official
Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
NiftyCredit - Powered by SmartAdvance's replyOfficial
22 Aug 2019, 12:28Thank you for getting in touch regarding your complaint.
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
Kind Regards
The GetBucks Team
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
Kind Regards
The GetBucks Team
NiftyCredit - Powered by SmartAdvance's reply22 Aug 2019, 12:28
Official
Thank you for getting in touch regarding your complaint.
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
Kind Regards
The GetBucks Team
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
Kind Regards
The GetBucks Team
MR
Mac R's updateReviewer Update
22 Aug 2019, 15:35Good Afetrnoon GetBucks Team
I was contacted by one of your customer care agents @ 12:24 and advised that my funds will be paid into my fnb account as they have sent all my documents to the accounts department, and due to the fact that I bank with FNB this payment will reflect immediately. It is now 3 hours later and still no funds.
I was contacted by one of your customer care agents @ 12:24 and advised that my funds will be paid into my fnb account as they have sent all my documents to the accounts department, and due to the fact that I bank with FNB this payment will reflect immediately. It is now 3 hours later and still no funds.
MR
Mac R's update22 Aug 2019, 15:35
Reviewer Update
Good Afetrnoon GetBucks Team
I was contacted by one of your customer care agents @ 12:24 and advised that my funds will be paid into my fnb account as they have sent all my documents to the accounts department, and due to the fact that I bank with FNB this payment will reflect immediately. It is now 3 hours later and still no funds.
I was contacted by one of your customer care agents @ 12:24 and advised that my funds will be paid into my fnb account as they have sent all my documents to the accounts department, and due to the fact that I bank with FNB this payment will reflect immediately. It is now 3 hours later and still no funds.
NiftyCredit - Powered by SmartAdvance's replyOfficial
02 Oct 2019, 11:35Thank you for getting in touch with us regarding your complaint.
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
NiftyCredit - Powered by SmartAdvance's reply02 Oct 2019, 11:35
Official
Thank you for getting in touch with us regarding your complaint.
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
MR
Mac R's updateReviewer Update
02 Oct 2019, 14:30Thank you for attending to my complaint.
I really appreciate the professional manner in which you resolved my issues. Will make use of your services in future.
I really appreciate the professional manner in which you resolved my issues. Will make use of your services in future.
MR
Mac R's update02 Oct 2019, 14:30
Reviewer Update
Thank you for attending to my complaint.
I really appreciate the professional manner in which you resolved my issues. Will make use of your services in future.
I really appreciate the professional manner in which you resolved my issues. Will make use of your services in future.