Loan not paid out

Once again it is the same problem, my loan was approved on 18th and I am still waiting for the money. I send an e-mail yesterday, which they didn't even bother to answer. My enquiry now on the chat service now this is the answer I get.

thank you for holding , as per the system your loan application was approved on the Nov 18 2019 and we still experiencing technical issues with our disbur*****t . We truly apologize for the inconvenience we might have cause. and due to that we cannot confirm the time frame

How can they always have technical issues, maybe they should invest in an IT solutions company, as this excuse is getting boaring. After my loan was approved they said they pay from FNB so Capitec and ABSA will have a delay, I am FNB.

Really GetBucks change your slogan on your website as it states Get your bucks fast We've built our application process with you in mind. Our world class systems allow quick turnaround on your application and your bucks will be available within minutes

This is misleading and I wil report this to the credit ombudsmen as well.