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Samuel N

1 reviews | Active since Sept 2015

16 Sept 2015, 13:12

Loan not paid out

Good day,<br> <br> On Friday, 11 September I app**** for a loan and I received an sms confirming that the loan has been approved. The problem is the money hasn't been deposited into my bank account. I contacted the call centre on Monday and I was told that the money will be in my account by close of business, yesterday i used their online chat and i was told that i will receive the money this morning please see below, they can't pay and they also don't wanna cancel our loans they are busy charging interest.<br> <br> (03:26:09) samuel: Hi<br> (03:26:16) Customer Service: Dear customer, we are currently experiencing unexpected volumes of queries. Please leave your cell phone number for a call back, else hold for service.<br> (03:27:59) *** Nonhlanhla joined the chat ***<br> (03:28:05) Nonhlanhla: Welcome to GetBucks! How can I assist you today?<br> (03:28:48) samuel: Can you please provide me with the status of my loan application I app**** on Friday. ***<br> (03:31:44) Nonhlanhla: The application is approved and we are really sorry about the inconvenience of payments please be advised that you will receive the funds later today or first thing tomorrow morning.<br> (03:32:36) samuel: Okay thanks for your assistan

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Replies (1)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply16 Sept 2015, 13:16
Official
Hello samuel101,

Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly

Kind Regards

The GetBucks Team