Loan monies not received due to technical issue.

I took out a loan on 8 October last year that was approved and paid into Getbucks account. However due to a supposed "technical issue" it was never able to be paid into my FNB bank account or ewallet. Yesterday 22 January I was approved for a loan and once again the money cannot be paid into my bank account due to a technical issue. I want this money today or I will cancel the loan and continue to advertise how Getbucks is conning people into thinking they can receive the money quickly as promised.