LM
Lusizo M

1 reviews | Active since Mar 2020

15 Jun 2020, 11:57

**** about account closed and refuse to send instruction to relevant Credit bureaus

Getbucks is the worst credit provider i have ever.. refuse to close my account even after a dispute has been logged people like Hennie and the customer care department keep just not doing they job , email after email they just promise the same thing but the update is never action , now one has to wait 20 days for dispute CD186847 to get a responds while the email is in their inbox for a loan closed more than 3 months ago .if y'all wont assist consumers when y'all have ****ed up why dont you guys just close the business cause now our lives has to be stand still while y'all have gotten your monies back . very unprofessional people and a group of *****

0
Replies (2)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply15 Jun 2020, 11:59
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team 
LM
Lusizo M's update15 Jun 2020, 13:36
Reviewer Update
Good day

I will only be available at 4:30 in the mean time id appreciate a feedback to the email sent by compuscan/experian with the reference number CD186847 which was sent from *** which your department has ignore