FS
Fatima S
1 reviews | Active since Feb 2020
31 Aug 2022, 13:23
Issues with fund payouts
The only think this company needs to change is funds dispursment time App**** for a loan and got approved yesterday aaskedd the consultant that assisted me if there was a back log with payouts and he said no my funds will be released immediately. Today when I called to confirm if funds was paid out I was told that there is a back log and they can't tell me when will it be paid out as there is a system problem its duplicating funds. You guys had the same issue for the last 2 years thought clearly someone would have resolved it by now.
Helpful (0)
Replies (4)0
Replies (4)
NiftyCredit - Powered by SmartAdvance's replyOfficial
31 Aug 2022, 14:05 Thank you for getting in touch with us regarding your concern.
We are looking into your case and will be in touch with you shortly.
Kind Regards
The Smartadvance Team
We are looking into your case and will be in touch with you shortly.
Kind Regards
The Smartadvance Team
Best regards,
NiftyCredit - Powered by SmartAdvance's reply31 Aug 2022, 14:05
Official
Thank you for getting in touch with us regarding your concern.
We are looking into your case and will be in touch with you shortly.
Kind Regards
The Smartadvance Team
We are looking into your case and will be in touch with you shortly.
Kind Regards
The Smartadvance Team
Best regards,
NiftyCredit - Powered by SmartAdvance's replyOfficial
31 Aug 2022, 14:32 Thank you for getting in touch regarding your complaint.
Our consultant has been in touch with you and will continue to assist you until your situation is satisfactorily resolved.
We apologize for any frustration this has caused you.
Kind Regards
The Smartadvance Team
Our consultant has been in touch with you and will continue to assist you until your situation is satisfactorily resolved.
We apologize for any frustration this has caused you.
Kind Regards
The Smartadvance Team
Best regards,
NiftyCredit - Powered by SmartAdvance's reply31 Aug 2022, 14:32
Official
Thank you for getting in touch regarding your complaint.
Our consultant has been in touch with you and will continue to assist you until your situation is satisfactorily resolved.
We apologize for any frustration this has caused you.
Kind Regards
The Smartadvance Team
Our consultant has been in touch with you and will continue to assist you until your situation is satisfactorily resolved.
We apologize for any frustration this has caused you.
Kind Regards
The Smartadvance Team
Best regards,
FS
Fatima S's updateReviewer Update
01 Sept 2022, 12:11Day before yesterday spoken to someone from nifty who appologised and confirmed that they have a back log she will let me know as soon as payout is done. 2 days later I haven't from her and left 2 messages.
The consultants can't provide me with answers cause they are waiting for the finance team
The consultants can't provide me with answers cause they are waiting for the finance team
FS
Fatima S's update01 Sept 2022, 12:11
Reviewer Update
Day before yesterday spoken to someone from nifty who appologised and confirmed that they have a back log she will let me know as soon as payout is done. 2 days later I haven't from her and left 2 messages.
The consultants can't provide me with answers cause they are waiting for the finance team
The consultants can't provide me with answers cause they are waiting for the finance team
NiftyCredit - Powered by SmartAdvance's replyOfficial
01 Sept 2022, 12:25 Thank you for getting in touch regarding your complaint.
We are still busy looking into this issue that it should be resolved as quick as possible
We apologize for any frustration this has caused you.
Kind Regards
The Smartadvance Team
We are still busy looking into this issue that it should be resolved as quick as possible
We apologize for any frustration this has caused you.
Kind Regards
The Smartadvance Team
Best regards,
NiftyCredit - Powered by SmartAdvance's reply01 Sept 2022, 12:25
Official
Thank you for getting in touch regarding your complaint.
We are still busy looking into this issue that it should be resolved as quick as possible
We apologize for any frustration this has caused you.
Kind Regards
The Smartadvance Team
We are still busy looking into this issue that it should be resolved as quick as possible
We apologize for any frustration this has caused you.
Kind Regards
The Smartadvance Team
Best regards,