Inefficient collections system

I have kept up to date with the payments required by Get Bucks South Africa throughout my four month engagement with the short-term loan company, however, at the end of each month the collections department make the allocations to the required account too late. The impact is a reduced trust profile and reduced access to available credit on the dashboard. The latter has occurred twice already and it is extremely frustrating for one's credit profile to be reduced through no fault of your own. I have proactively engaged consistently with Get Bucks since 18 March until to date to avoid such impediments, however, I still have to struggle with your call centre agents (i.e. Phindile, Thabang and Kim) to get a consistent service.<br> <br> Get Bucks will you address this issue immediately, by rectifying the error, as this is utterly unacceptable service.<br> <br> <br> <br> Regards,<br> <br> Matilda