LC
Lauren C

1 reviews | Active since Jun 2011

16 Feb 2018, 21:35

Incorrect debit order date for 4 months

I requested that the debit order for my loan be made on 23rd as this is the day I get paid. Despite phoning and requesting that it is changed this is the FOURTH month it has been loaded for the 22nd. This results in bank charges for being overdrawn. Why can this not be resolved?

0
Replies (2)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply17 Feb 2018, 08:50
Official

Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team

Best regards,

LC
Lauren C's update17 Feb 2018, 10:12
Reviewer Update
Thank you for investigating this issue so promptly. I am sure it will be resolved going forward.