CA
Colin A

1 reviews | Active since Apr 2019

18 Nov 2020, 14:48

Inconsistent and false advertising and no payment

Inconsistent stories from GetBucks. My loan was approved over three days ago and still waiting for payment .

I’ve contacted them every few hours to find out what happening only to find out two stories that don’t exactly make sense . Story 1. Technical difficulties that their finance department is experiencing (for more then 3 days now. Story 2. The finance department is struggling to release payments . Today is the 18th and the are only processing payments from the 4 th of November today manually on the 18th !!

I’ve now asked for a supervisor or a manager to get hold of me and still nothing . I’ve phoned and no one wants to give me an answer or transfer me to a supervisor .

I’ve been helped by Malebo and Nthombi and they are both telling different stories.

The can’t even answer a simple question , why does GetBucks approve loans when they can’t even realise payment .

Please can some form of a supervisor or manager please contact me

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Replies (1)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply18 Nov 2020, 15:39
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team