PP
Peter P-Jones

1 reviews | Active since Aug 2019

02 Aug 2019, 17:30

IF YOU ARE IN AN EMERGENCY DON'T I REPEAT DON'T USE THIS COMPANY!!

I will never recommend Getbucks to anyone! They are extremely quick to approve your loan and then take almost 5 days to pay out the money. Their contact centre staff always have the same excuse, "we are experiencing technical difficulties" with payouts. But heaven forbid should you miss a payment - suddenly their collections team knows how to get hold of you. They should rather say that payment will take 48hours to reflect. ITS NOT A SAME DAY PAYOUT COMPANY!

0
Replies (5)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply02 Aug 2019, 17:34
Official
Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply02 Aug 2019, 17:46
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.
 
Kind regards

The Getbucks Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply05 Aug 2019, 09:47
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved. 

Kind Regards 

The GetBucks Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply02 Sept 2019, 09:24
Official
 
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team 

PP
Peter P-Jones's update03 Sept 2019, 14:59
Reviewer Update
What steps have been taken since this complaint seems you still have the same issues