TM
Tumi M

1 reviews | Active since Jul 2014

29 Aug 2019, 10:00

I wouldnt recommend Getbucks to anybody! Bad service!

Due to an unforeseen emergency I app**** for a loan on Monday morning and it was approved almost at the same time, today is Thursday I haven't received the money yet. I have called, emailed and texted on their website but still cannot get a straight answer, just that their finance is having problems. I have emailed again and just received an automated response. I don't think these people are serious with their business. I have spoken to people who have been using their services and none is happy with them as this finance department story happens every month for years now.

0
Replies (5)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply29 Aug 2019, 10:13
Official
 
Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team 

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply29 Aug 2019, 10:21
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved. 

Kind Regards 

The GetBucks Team 

TM
Tumi M's update29 Aug 2019, 15:00
Reviewer Update
Hi, I was contacted early this morning and its almost end of business but yet I still haven't received any feedback. Will the money still be paid our today still or not?
TM
Tumi M's update30 Aug 2019, 10:29
Reviewer Update
It has finally been resolved. Thank you Hennie for your assistance. Though I would like to know what steps are going to be taken in future to avoid such, because it really is frustrating.
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply30 Aug 2019, 10:42
Official
 
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team