TM
Thapelo M

1 reviews | Active since Aug 2019

07 Aug 2019, 18:19

Horrible service for months

I app**** for getbucks loan. It has been a week after approval I haven’t received the funds. I’m really frustrated!

I need ANSWERS!

0
Replies (5)
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NiftyCredit - Powered by SmartAdvance's reply08 Aug 2019, 07:46
Official
 Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team 

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply08 Aug 2019, 07:56
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

Kind Regards 

The GetBucks Team 
TM
Thapelo M's update08 Aug 2019, 10:52
Reviewer Update
I receieved a call form getbucks saying they will release the funds at 9am this morning and also promised to call me shortly after. it 10h51 now, nothing from them.

I am really disappointed!
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply08 Aug 2019, 11:16
Official
 Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team 

TM
Thapelo M's update08 Aug 2019, 11:19
Reviewer Update
The issue has been resolved.

Thanks a lot for a quick turnaround. However, customers should not have to place complaints for them to be assisted further