WS
William S

1 reviews | Active since Jan 2018

22 Jan 2018, 13:01

higher loan instalment than that of the recorded line

i took out a loan with get bucks in november for a R1000 with my 1st instalment due in Jan.early january i had a telephonic discussion with one of the get bucks consultants who extended my loan from a R1000 to R8000 at an instalment of just over R1100 per month for 6 months as per the recording.they have now sent me a copy of the contract but it says R1800 for 6 months

thats unfair business practice

i agreed to the new loan at R1100 not at 1800

the company didnt respond to my email

0
Replies (5)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply22 Jan 2018, 13:03
Official

Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team

WS
William S's update22 Jan 2018, 13:24
Reviewer Update
i hope so.because i unfortunately cannot affor 1800 per month.i wont even be able to get to work if you guys take that,i agreed on R1100
WS
William S's update22 Jan 2018, 15:09
Reviewer Update
i expected a call at 3pm as discussed but that hasnt happened
WS
William S's update24 Jan 2018, 10:58
Reviewer Update
good day thank you for resolving my issue i have now received a lower instalment
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply08 Feb 2018, 16:31
Official

Thank you for getting in touch with us regarding your complaint.

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team