Hiding issues from Clients

I app**** and was approved for a loan form on 02/11. Upon following up today regarding the payout i was told that it might only happen by Friday 09/11 because of a technical error last week where clients were paid double. I cannot wait until Friday 09/11 for the payout as i need it urgently for travel. If this is the case then i feel that the public and getbucks clients and potential clients need to be made aware the there is more than a weeks delay with payments.