KS
Kim S

1 reviews | Active since Aug 2014

03 Nov 2021, 13:36

Good day I have been...

Good day I have been requesting for prescription letters and have been getting calls from you guys and threatening letters for accounts that have already prescribed to my surprise I seem to have been ******* into a payment arrangement on 1 of my get bucks accounts despite having requested for letters on both of them nevertheless please can you assist as I spoke to yet another agent yesterday who never got back to me I would appreciate your assistance at soonest as I will be taking this to the credit ombudsman as per the attached ID number ***

0
Replies (7)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply03 Nov 2021, 13:50
Official
 Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The Smartadvance Team 
KS
Kim S's update03 Nov 2021, 13:53
Reviewer Update
Thank you
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply03 Nov 2021, 17:09
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.

Kind regards

The Smartadvance Team

KS
Kim S's update12 Nov 2021, 11:13
Reviewer Update
Good Day please note I have not yet received feedback
KS
Kim S's update12 Nov 2021, 12:19
Reviewer Update
Hi I am available anytime from now
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply12 Nov 2021, 13:43
Official
 Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.

Kind regards

The Smartadvance Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply23 Feb 2022, 11:46
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The Smartadvance Team