Give back what you stole from me

I would like to ask for you assistance, as there seems to have been a misstep on your part and some additional funds were deducted via my account this morning. I am not very pleased about this, as I have been a loyal customer for the past couple of years and I think that this is not on - as your what you did to me equates to theft.

If you take a close look at your system you will see that I only had two debit orders that needed to go off today. But still, this morning you deducted a 3rd debit order from my account, with no authorisation from me at all! (as my contract clearly states that the last debit order for my previous loan off last month (15 September). What bothers me more is that the amount deducted from my account this morning does not even correlate with any other active loan that I have for you (R1117.38)

I would like an explanation from you - as this is highly ********* and you are *****ing from your customers. If I do not get a satisfactory explanation, I will be going into the bank this afternoon and ask them to stop the debit order - so that I can get the money back that you stole from me. I have my contracts with me, and will show that to the bank, so that I can get the money back that you stole from my account this morning.