KM
Kaylynne M

1 reviews | Active since Jan 2019

17 Sept 2020, 09:54

GETNOTHING!!!! DON'T MAKE USE OF THIS COMPANY IF IT'S AN EMERGENCY!

I wish I could provide Getbucks with a zero star rating. This service is supposed to be an instant loan service that assists with emergencies, otherwise people would rather take out a "better" interest loan with your bank. Had I known that payment would've taken this long then I would rather app**** for a loan directly with my bank as I would've only waited 48 hours at most. I AM CURRENTLY WAITING 3 DAYS AND THE WAIT STILL CONTINUES!

I took out this loan as I my car is currently at the panel beater and I have to collect it and pay an excess of R5000. Every day my car stands there I get charged for storage. Well done GETBUCKS! This is definitely the last time I will making use of Getbucks. You guys should really learner a few tricks from the company "FASTA". Instant payout, No paperwork!

This has been the second time that I had to wait for a payout! Everytime I am informed that the payment system has either glitches or it is offline. They are unable to inform you when the system will be rectified and when payment will be made. All you have to do is sit back and wait until one day your funds are deposited!

HORRIBLE HORRIBLE HORRIBLE

0
Replies (4)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply17 Sept 2020, 09:56
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team 
KM
Kaylynne M's update17 Sept 2020, 10:07
Reviewer Update
No one has been trying to get in touch with me. Please contact me on ***. I have emailed customer care, with no response!
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply17 Sept 2020, 11:06
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

 We apologize for any frustration this has caused you.

Kind regards

The Getbucks Team
KM
Kaylynne M's update17 Sept 2020, 11:43
Reviewer Update
I received a call stating that I will be given feedback by the end of the working day. I hope that the issue will be resolved before the end of day as I am considering making another plan. Please do not advertise as an instant loan company as you are giving false information as people have been waiting days for their money and you are giving people false hope too.