Getbucks....#Getdelayed
Although the new application process is fun, their payout process sucks....3days and then the poor operators sound robotic in response, "our accounts department have not provided feedback yet"......"you will get an sms during the course of the day". In the meantime one has accepted the loan offer its approved and you pay interest on money you have not received, surely contravening consumer rights I would imagine .
How much longer are you going to blame an IT outage for a backlog, since October 2018? you used to be so prompt.
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Replies (6)
NiftyCredit - Powered by SmartAdvance's replyOfficial
07 Feb 2019, 11:00 Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
Best regards,
NiftyCredit - Powered by SmartAdvance's reply07 Feb 2019, 11:00
Official
Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
Best regards,
's updateReviewer Update
07 Feb 2019, 11:04oh wow the reply is a generic automated response, good on ya getbucks
's update07 Feb 2019, 11:04
Reviewer Update
oh wow the reply is a generic automated response, good on ya getbucks
's updateReviewer Update
07 Feb 2019, 11:05i wonder if we delayed payment and generically responded, what would the response be then
's update07 Feb 2019, 11:05
Reviewer Update
i wonder if we delayed payment and generically responded, what would the response be then
's updateReviewer Update
07 Feb 2019, 11:14Thank you Hennie Grobler for your speedy response and explanation, this call went far as to swaying my outlook of Getbucks to a more positive light. I will await further feedback, please get back to where you guys were my favorite financial service provider and where I want to recommend you to family and friends
's update07 Feb 2019, 11:14
Reviewer Update
Thank you Hennie Grobler for your speedy response and explanation, this call went far as to swaying my outlook of Getbucks to a more positive light. I will await further feedback, please get back to where you guys were my favorite financial service provider and where I want to recommend you to family and friends
's updateReviewer Update
07 Feb 2019, 15:07Well to my disappointment, Sorry Hennie you tried,but now I am ****ed, we are going on day 4
's update07 Feb 2019, 15:07
Reviewer Update
Well to my disappointment, Sorry Hennie you tried,but now I am ****ed, we are going on day 4
NiftyCredit - Powered by SmartAdvance's replyOfficial
08 Feb 2019, 14:04 Thank you for getting in touch with us regarding your complaint.
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
Best regards,
NiftyCredit - Powered by SmartAdvance's reply08 Feb 2019, 14:04
Official
Thank you for getting in touch with us regarding your complaint.
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
Best regards,