YT
Yusuf T

1 reviews | Active since Oct 2019

04 Oct 2019, 14:13

Getbucks What's going on. I dnt know you to be this delayed

I'm so disappointed to have to right this review but what happened to getbucks quick service. They have always been fast and efficient and payout were almost instant. Now it seems that you wait 2 days even more to get paid out after approval and each time you call they say they working it. I'm with fnb and they say fnb payout are even faster but even as an fnb client I am still waiting. Get told 24houra 24 hours later get told they working on it still and should sorted in 24hour again. It seems like this pattern may continue and after another 24 hours I'll be told again 24hours. What's going guys you were what you promised quick loan and praised yourself on immediate payouts but these days it's getting more and more delayed. And I see many has been having this issue so what s the purpose of claiming to be a quick access micro loan provider which suppose to cater for loans needed in an emergency and provided on the same day when people are waiting 2 days and more now. The site and app is horrible compared to how easy it was to use the older app and online application.

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Replies (6)
YT
Yusuf T's update04 Oct 2019, 14:16
Reviewer Update
I just need to add the ladies I have dealt with are still always polite and friendly and can only do so much and i appreciate their assistance but the service and product offered isnt what it use to be.
YT
Yusuf T's update04 Oct 2019, 14:17
Reviewer Update
I just need to add the ladies I have dealt with are still always polite and friendly and can only do so much and i appreciate their assistance but the service and product offered isnt what it use to be.

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply04 Oct 2019, 14:23
Official
Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply04 Oct 2019, 14:56
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved. 
 Kind Regards 

The GetBucks Team 
YT
Yusuf T's update04 Oct 2019, 15:32
Reviewer Update
Thank you for getting back to me so swiftly again I have to commend the awesome service given by your consultants always polite and friendly and try their utmost to help you. I appreciate you taking out the time to explain the reason for the problems experienced of late.
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply07 Oct 2019, 08:27
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team